-So Good BB shipping hours are Mon-Fri until 4pm EST. We do not ship on the weekends or on national holidays.
-Weekend deliveries are NOT available.
-Expedited domestic shipping services such as UPS Next Day Air, UPS 2nd Day Air, and USPS Priority Mail Express should be placed before 12:00 PM NOON EST (weekdays only) to be delivered on time.
-Free shipping on orders over $69.99. No weight limit, bulk orders are welcomed.
-Same-day shipping until 4 pm EST on business days unless the order is on hold (an email will be sent if the order is on hold).
-Shipping may delay during the holiday season.
-Estimated delivery date on the checkout page and on the tracking information is not a guaranteed delivery date/time. We will not reimburse shipping fees for late standard shipping deliveries.
-If a customer provides an incomplete or incorrect address at checkout, we won’t take responsibility for the reshipping costs. Replacement will be sent after reshipping costs have been paid.
-Free shipping offer is limited to domestic ground shipping only. Free shipping offer is not valid for International orders, APO/FPO/DPO, PO Box, HI, AK, PR, GU and U.S. VI. Special orders are ineligible for free shipping.
-We ask that you report to Customer Service the receipt of a damaged product within 48 hours of delivery and do not discard the damaged item and its packaging. If you fail to report damages in this time frame, we won’t be able to file a claim with the carrier which means we can’t accept responsibility for the damages.
– Important Notice: Shipping delay may happen occasionally, especially during holiday shopping season or under unexpecting severe weather condition.
Please note:
Shipping Carriers have suspended guaranteed delivery dates. Be prepared for potential shipping delays. We are shipping daily and are doing everything we can to ensure your order arrives as fast as possible. We appreciate your patience.
